Shipping policy
At Fragrance One, we are committed to providing fast and reliable shipping. Please review our shipping policy before placing an order.
Order Processing
Orders are processed within one to three business days. Processing times may vary during peak seasons or sales events. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Estimated Delivery Times
- Standard Shipping: Estimated delivery within three to seven business days after processing
- Expedited Shipping: Estimated delivery within one to three business days after processing
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on the selected shipping method and delivery location. Free shipping may be available for orders over a certain amount.
International Shipping
At this time, we only ship within the United States. We do not offer international shipping.
Tracking Your Order
Once your order has shipped, you will receive an email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Lost or Delayed Packages
Once an order has been shipped, we are not responsible for carrier delays. If your package is lost in transit, please contact the shipping carrier to file a claim. If there are issues with delivery, reach out to us, and we will do our best to assist you.
Incorrect Shipping Address
Please ensure that your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error before the order is processed, contact us immediately to update the address.
Contact Us
For any questions about shipping, please contact us at info@shopfragranceone.com
By placing an order on Fragrance One, you agree to this shipping policy.